The Casino World Community serves as a way for players to interact and help each other through general questions and discussions about Casino World and its features.
Community Posts should include topics and questions that will benefit the community as a whole, and any posts violating the Code of Conduct or not contributing to the community may potentially be removed.
If a post has received a response from Customer Support, the post may be closed to further comments. This is to keep recent comments and posts relevant to the community and to prevent off-topic comments from being posted.
Below, are some examples on the type of posts that are not allowed in the Community:
- Posts or comments spreading false information about the game
- Pervasive or repeated abuse or profanity
- Racial or homophobic name calling
- Threats of violence
- Sexual harassment or abuse
Duplicate posts will be removed to avoid any confusion with other players or with the original author of the post.
Any posts with personal information, such as emails or phone numbers, will be edited or removed.
Posts that include a copy/paste response from Customer Support will be removed. Help Tickets are resolved on a case by case basis, and all players are not guaranteed to receive the same response from Customer Support.
If there is an account-specific related question, it is best to submit a Help Ticket and Customer Support can provide more direct assistance. If the post or comment requires direct assistance, a Help Ticket will be created in response to the post to receive proper support.
Recurring technical issues will be directed to submit a Help Ticket for further assistance.
Repeated complaints about the odds of the games or the complaints about the games being rigged will be removed.
Repeated complaints about "freeloaders" will be removed.
Important: If a player has repeated violations of the above guidelines, the ability to post and comment on other posts will be removed.