Losing Coins in Season Vault

Darrell Josephs

• November 16, 2022 03:12

For three days in a row, the amount of Coins held in my Season Vault (the first box) has grown smaller by between 100,000 and 200,000 Coins, even though I have completed more Challenges, earned more Season Points and increased my regular Coin Balance each day. I had never seen the Season Vault Coins amount reduced before (except when reset to zero for the start of a new season). Could something like my bets versus my winnings cause this, or is this some sort of error or other issue that needs to be corrected/remedied?

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• Official comment

  

  Dougaroo

  • November 16, 2022 03:41

  Good spotting!  It turns out your account had indeed stopped updating the running total for the coins in your vault (which means it would even appear to go down occasionally from day to day).  That would have corrected itself at the end of the month, but it should also be fixed now and be counting up again correctly.  Sorry about that.
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  Darrell Josephs

  • November 16, 2022 05:04

  Thanks so very much for such a quick response!!!! I'm glad to learn that it would have corrected itself at month-end, but even better, the amount already appears to have been corrected, now showing more than a few days ago rather than less. Thanks again for the quick response, and thanks also to all involved in fixing the issue! :)

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