VIP

QUINN 626

• October 01, 2023 11:39

EVERY MONTH ON THE FIRST I HAVE TO WAIT TO GET MY VIP REWARDS.   I AM A VIP ALWAYS HAVE BEEN BUT I NEVER GET THE STATUS UNTIL LATER IN THE DAY OR THE NEXT DAY.  WHY IS THIS???

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  Samantha

  • October 02, 2023 16:37

  This can happen depending on your time zone and when it switches over to the first day of the next month. This issue will always fix itself, but we don't have a guaranteed way to fix it.

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  TRIXIE 1

  • October 03, 2023 15:50

  I am a VIP   but I do not receive the prizes on the VIP side of the challenge path????????????   It has been like this for a while now, so in the mean time I lose the advantage of the prizes.  Thank you in advance.

   

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  Samantha

  • October 03, 2023 17:18

  I've created a Help Ticket for you TRIXIE 1. Please look for our response in your email.

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