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My City

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14 comments

  • Official comment
    Dougaroo

    Hey Johnny, VIP includes many benefits but faster building payouts isn't one of them.  Buildings all pay out faster initially after they are bought and then they slow down a bit after time (but they will keep paying out forever).  I think that's probably what you're seeing.

    The main benefits of VIP are the extra rewards in the season challenges which you can earn and collect over the course of the month.

    Hope that explains what's happening and of course if that's not compelling for you, you can of course cancel your VIP membership.

  • Johnny nhis Mutt

    Correction the wait times in my first month as VIP was 10-12 minutes.

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  • Johnny nhis Mutt

    Your right, 'cancellation' seems  like an acceptable alternative.  Ill finish out this month for which I already paid.  Thanks for nothing.

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  • Johnny nhis Mutt

    The initial question was not regarding the amount of payout in My City but the speed in which it regenerates.

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  • Johnny nhis Mutt

    This has happened again.  The refresh times for My City have increased and nearly doubled.  The longest refresh time, as a vip, was 4 hours.  Still a VIP this month and the 4 hour refresh time is now 8 hours.  Whats going on?  This has nothing to do the the pay-out amounts... only the timing to refresh.

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  • Johnny nhis Mutt

    I forgot to Thank you for helping recover my account.  Thanks!

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  • Dougaroo

    It takes time for your buildings to build up enough Coins for their to be a payout.  They earn coins quickly over their first few days and then slow down to a steady rate and they will keep generating those coins forever at that lower rate.

    So if you've not added any new buildings recently, the time between payouts will slow down - because the number of coins being generated has slowed down.

    However it will never stop generating coins.

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  • Boopers

    Thanks for being so responsive Dougaroo, but I believe you've missed the problem --- maybe we're using the wrong words, but the 'wait' time is halved as a VIP benefit.  It is not happening this month.  Specifically the wait time to get an additional coin, charm or party pass award in MyCity.  Normal is a selection of minutes, 2 hours, 4 hours, 8 hours. VIP should be half of that with the max benefit at 4 hours.  That isn't happening this month.  I checked with friends and it did happen last month.

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  • Michael B17

    Wait times at 200% is one of the rewards When you get 400 reward points the wait time will be 200% and you will be lower wait times on your treasure boxes.  So until you hit reward 400 it will be normal like everyone elses

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  • Boopers

    Thank you for that explanation.  Is there a full list of the VIP benefits posted?  I see a lot of confusion from many people expecting certain things and not getting them ....

     

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  • Michael B17

    Go to the rewards page and click on all the VIP boxes and it will tell you what is in each box when you hit that level of reward points 

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  • Dougaroo

    Michael has this all correct. Thanks Michael!

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  • Michael B17

    Your welcome

     

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  • Rojo5

    I had 80 buildings with rewards.I pressed collect all but it did not pay out; It went back to zero

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