Lost all my Gems
0
-
Official comment
If you think your Gems have mysteriously vanished, please email support@casinoworld.com and they can check on what happened. We keep a detailed record of every Gem received and spent.
-
When I signed off early today I had over 900 gems. When I signed back on tonight, all my gems are gone! Has this happened to other people?
0 -
I lost gems once and contacted support@casinoworld.com. Their response was to explain how gems are utilized - no investigation into a glitch into the system. I know how gems are used but mine disappeared without spending them. So...to answer your question, customer support was useless.
0
Post is closed for comments.
Comments
3 comments