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Silver Screen Bingo Monthly Challenge(Current Challenge)

Comments

15 comments

  • Official comment
    Dougaroo

    Yes it can be a bit frustrating for these "play x games in a row" challenges because the counter will reset if you are forced to leave the game for any reason.

    We are going to discuss these and see if there's any way to make the experience less frustrating, but Guy is correct that for now the only solution is to replay the challenge from the start.  The counter may also not update until you get past your old game total (so if you played 8/15 before, it may not update until you reach the 9th game in a row on the second run).  But it is still counting, even if it doesn't show any progress.

    Remember also that if you find any particular type of challenge frustrating, you can always just skip it.  You don't need to do all of the challenges in order to collect all of the rewards for the season.  So if some seem silly or annoying, please just ignore them and try another one.

     

  • Maurice McABIAN

    Thank You!

    It seems "It's Not my Day"

    God Bless America, and YOU ALL!

    AMEN

    0
  • Guyathome

    This does happen if you get timed out while answering door, phone, take bathroom break, or have a senior moment after getting a glass of water and don't go immediately back into that page.  Guilty, here. The cards or games in a row session is voided in these types of challenges and you start from scratch.  It is frustrating.

    1
  • Magic Mayhem

    I figured it out and you all were VERY helpful!!!!

    0
  • samson n delilah

    I have been playing the bingo challenge but the games are not being counted. You can go back and look. What can we do to fix this problem?

    0
  • Jenymae

    I have played Bingo all morning, l the challenge counter stuck on 16/20.  Played 4 more rounds of four cards each after that and it never moved.  Look back now and it still reads 16/20.  ???

    0
  • Michael B17

    what if you reload will it say challenge complete ?

    0
  • MRS CYNDI HAMMER

    i have been playing for over an hour about 20xs with 4 cards each. earlier this morning i played for awhile and have 12/20 it seems to be stuck on that i didn't expect to get credit fdor that because i had to leave the game for awhile.how can i get credit and my challenge completed since i have played well over 4xs the challenge amount. i hope that u fix the problem soon and that my account is credited as i will then be caught up with all of my challenges

    0
  • MRS CYNDI HAMMER

    michael i would gladly reload but am afraid i will lose everything

    0
  • Dude62

    I am also stuck at 16/20, even though I have reloaded.   What is the remedy?  Thanks in advance.

    0
  • Michael B17

    I did mine real early this morning and only played 2 cards and everything was fine,  I cant do more then 2 cards a  game   I need time to breathe inbetween numbers.  4 cards I am always chasing numbers

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  • Samantha

    If you leave the game for any reason, or check another screen in Casino World, this resets your progress for the Challenge. All the games would need to be played in a row with no interruptions to receive the points.

    0
  • Jenymae

    Mine were.  Even after I finally left when I go back it has not reset, it's stuck on 16/20

     

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  • Dude62

    Samantha, I got stuck at 16/20 this morning.  Left CW for hours, returned and started over, still showing 16/20.  Seemed lit it took at least 5 games, but i completed the Challenge and received credit.   Not sure why this worked given that I reload and tried doing the same thing a number of times earlier in the day without success.

    0
  • Samantha

    Please submit a Help Ticket to Customer Support if the issue persists, and we'll take a look. 

    Thanks!

    0

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