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"Win 2X your bet in one slot spin" not working

Comments

33 comments

  • Official comment
    Dougaroo

    Sounds like the text is wrong on this.  Should be win 3x from everyone's comments.

    We'll look into it.

  • Michael B17

    Same thing happened to me  I would get between 2000 and 2500 and it didn't add to my total /99.  I just bet 1000 and put auto spin 500 spins and after around 1100 spins latter I got 99 2X my spins.  

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  • anne jgtbm

    chalange not working, does not registor all

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  • NorCal Girl

    They must have gone to a different school than us.  Were I went, 2 times 100,000 is 200,000 but you only get credit at 300,000+.  That's 3 times your bet.  Maybe they're using the "New" math - I use the old math!  lol

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  • BullDozier56

    Same thing happening to me right now (10:42am CDT). It appears to me the payout is actually 3x your bet. As I also bet only 1000 and let it spin the max.I am slowly getting there.

    2
  • Michael B17

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  • JMAN57

    Same thing here. Already didn't count 2x, 7 times. All were smaller wins, 1.2, 1.3 mil each.

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  • JMAN57

    Not counting until it's 3x bet on mine. Either it's a typo, or your program is F'd up. Would be done if it counted 2x bet by now. Not happy.

     

    1
  • Michael B17

    I only play 1000 per spin so if I lose not out as much     Put it on auto spin and come back in 20 minutes

    1
  • NorCal Girl

    Isn't CW going to address the problem?  Either change the challenge or fix the programing.  They should at least acknowledge there is a problem.  Dougaroo usually responds faster than this!

    3
  • Spare Change

    Still not working.  I have submitted a help ticket with screenshots.

     

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  • Grandma K

    No, it isn't working.  2 x 500,000= 1,000,000 but it doesn't register at all.  Only registers at 2,000,000 or higher so far.

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  • Guyathome

    Same problem for me; many 2x wins but only registers when 3x; we should not be penalized for a CW typo.  Also, it is adding insult to injury when you remove the gems from the Sea of Riches at the same time you don't compensate our challenges properly.  I think I am another one on my way out of paying for the VIP monthly if these things continue on CW without fair correction.  I have already decided the parties are not worth being around rude and ignorant people.  Other sites out there to check out.

    1
  • iamsam

    Agree Guyathome.  I've stopped attending parties as well.  Tired of all the drama in them.  The only time I'm attending is if it's part of daily challenge and that could change as well.  A lot of rude people on this site.

    Also tired of the "games" not playing like they were.  If they were a real casino, they would be out of business, because no one would attend.  It's not fun to keep losing and losing and losing.  In a business it's called "value for money".  Entertainment only gets you so far, gems are expensive and disappear way too fast. 

    On the rewards level I when clicked on the level to collect gems it said "20 gems" awarded, I'm a member.  When you click on it after the fact it says "200 gems awarded".

     

     

    1
  • Michael B17

    I do the 1000 per spin  low risk low reward  you still get as many x3 wins with the lower bet

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  • Dougaroo

    We should be attempting to fix the today.

    The challenge should read "win 3x your bet" but since the text is wrong, I think we will adjust the challenge to be win 2x your bet.

    Stay tuned. We'll decide shortly (everyone is just getting into work now) and work on this today.

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  • DZ302 4spd

    I've submitted over 10 screenshots under my username.

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  • Melly P

    CW you need to get your act together!  The "Win 2x your bet" challenge is only crediting when you win at 3x your bet.  It's your fault that you don't edit the "Text" when posting the challenge. Geez!

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  • Dougaroo

    This should be fixed now.  We've adjusted the challenge so winning 2x your bet will be credited as completing the challenge (which matches what the text says).

    Sorry for the typo.  It was definitely a bug.

     

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  • DZ302 4spd

    What kind of answer is this ???  So, your basically telling me that I don't know how to add!!!!!!!?!!!!!!!!!

    Without any screenshots showing your Challenge progress, I can't tell from your report if there's a problem or not.  I'll keep an eye out for other reports and if there's an issue that needs addressed, it'll get reported and repaired.

    I think the confusion comes from how much you need to win to count as "2x your bet"  To win 200,000 Coins on a 100,000 Coins wager, like your screenshots show, the payout has to be 300,000.  (300,000 award, minus 100,000 wager = 200,000 winnings, or 2x your wager.) 

    Thanks!

    Adam 'Wylde' Conus
    Flowplay Customer Experience Manager
    Casino World Customer Service
    www.casinoworld.com
    support@casinoworld.com
    1-877-Flowpla (Monday - Friday, 9am to 5pm PST)
    Flowplay, Inc.

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  • DZ302 4spd

    Yeah, that notice you sent about the card expiring soon...Don't think Ill be renewing the info for you to charge me for bullcrap answers such as this.

    If I wasn't a PAYING customer maybe that would fly...

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  • Dougaroo

    Yes apologies - that was the wrong answer to what was actually a bug.

    It should be fixed now.  Sorry for the confusion.

     

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  • DZ302 4spd



    And its not fixed

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  • Dougaroo

    Did you just have that happen?  Our records show you were last logged in a couple of hours ago.

    Last logout: 2020-11-02 15:52:12.0

    You would need to refresh your browser to pick up the fix.

     

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  • DZ302 4spd

    Yes.

    And I just had 60X win not register as well...

    I appreciate you looking at this Dougaroo, but Adam 'Wylde' Conus just sealed CW's fate and I cancelled my re-occurring billing...I don't appreciate a condescending answer on my individual submission.
     

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  • blucrsr

    Thanks for looking into this Doug.  It still appears it is not registering a 2x payout.  I bet 1000 and won 2480 but this did not register on my challenge window.

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  • Michael B17

    It did that for me too on this slot game too   I would win like 2500 and it didn't move the meter

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  • Gram8974

    The 2x Slot Win Challenge fix didn't work for me.  I still don't get credit for a 2x win but must win 3x to get credit for challenge.

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  • Dougaroo

    Ok sounds like the fix is not working reliably. Sorry about that.

    We'll take another look. (It's actually very tricky to apply this change to the live site and that process must not have been fully successful).

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  • Gram8974

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