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My City - Collect Prizes button

Comments

12 comments

  • mykall

    Yes I to have that same problem and not only that but when I have been getting almost all the rewards (ALMOST ALL) normally if it shows that I have 25 REWARDS I WILL ONLY GET 20 REWARDS and if it shows that I have 19 REWARDS I WILL ONLY GET 14 or maybe 15 REWARDS. So what I am asking is why " EVERY TIME I GET THE COLLECT REWARDS I GET SHORTED ANYWHERE FROM 4or 5 UP TO 7 or 8 REWARDS SHORTED EVERY TIME" ??  Not just once or twice but every time.  "WHY"?????????  Is this happening?  Yes will this ever be repaired so we don't get shorted any more?????   Thank you !   P.S. I do count mine every time just to let you know . 

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  • charlie52

    I was at a party by IBELATE12 in the Grand Saloon and did not receive a pearl necklace charm that was gifted by RED   Can you issue me this charm ?

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  • Michael B17

    That person may have you blocked 

     

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  • Samantha

    mykall,

    This also counts your rewards from buildings in the Storage. Let's try double-checking the Storage for those extra prizes.

    Thanks!

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  • mykall

    Yes i know that and they still come up short every time . Maybe you should check them . I maybe dumb but I am not stupid and when you go into the storage you can not open that reward. Yes I have tried it. I am not the only one having this problem. The ones that I have talked to said they just dont want to go through all this that I am doing now. I know nothing will be done about any of this so I am just spinning my wheels. You guys on this site charge more then Vegas World and Zone which I am a member on those as well and you guys here dont fix any thing. Thanks for nothing have a good whatever..

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  • NorCal Girl

    Any idea when this going to be fixed?  Now you don't get charms from the storage box when you collect manually!  What a waste of time trying to collect the charms.

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  • Michael B17

    I can get charms manually which I do sometimes just to see what comes out of the Willie buildings

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  • NorCal Girl

    Michael, when I go into the storage and click on the prize, it goes away but does not give a charm.  This has been happening for about 5 days now.  

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  • Michael B17

    They work for me    I only open mine every 4 or 5 days so they add up unless I get collect income from city challenge

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  • NorCal Girl

    Michael, I'm glad it works for you but we are getting off the point - CW has a button to collect all rewards, it should work but it doesn't.  We should not have to collect the charms and coins manually.  They need to fix the programming so it actually works.

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  • NorCal Girl

    See example below - I do not get charms when  I manually open the prizes.  Prize box is gone and no new charm.

     

     

     

     

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  • Samantha

    Party Passes can be received from the Gift Boxes as well. It's tough to tell exactly what you received since the screenshots were taken before and after the Gift Box was opened.

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