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getting jems I have 150 jems and I dont know how to get them I am new love the casino but also would love to get my gems please help me thank you

Comments

6 comments

  • Samantha

    Charms received from Charm Parties will go into your Charm Manager if they are not in your active Charms display on the right side of the screen. Here's an article with more information:

    Charm Manager | Where Your Charms Are Stored 

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  • Dixie277

    Samantha I want to thank you for answering that for me,but my problem is when I go to parties and I go alot all my gifts go to my inbox,I dont know why but Michael told me he never heard of that,everyone else get theres on the party page,if you look in my inbox you will see it has alot  that I should have got,when I try to get them they get deleted please that is the help I really really need I am 74 and not to computer smart but I can follow directions. thank you very much will be waiting for your reply.  Dixie

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  • Samantha

    Charms do not go to your Inbox. When rewards are received in Casino World, you'll receive an Inbox message letting you know about those rewards. However, all Charms will go to your active Charms display or into your Charm Manager. You wouldn't have to manually claim your rewards from the Inbox messages.

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  • Dixie277

    ok tyvm but it is jems going to my inbox not charms and I cant get them without deleting them,Im sorry to keep nagging about this but please look in my inbox and look at all the gems I have there. tyvm

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  • Dixie277

    why cant I get an answer for this someone must know how to redeem items from your inbox without deleting them.  patiently waiting for your reply please dont say jems dont go there because since I have come here that is where my gems go from parties,so something is wrong

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  • Samantha

    Inbox messages are just a notice of the rewards you've received. When you've received an Inbox message of rewards being received, those rewards have already been added to your account. There isn't a way to manually claim those items from the message because they're already in your total Coins/Gems or in your Charm Manager.

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