Anyone know when we get the loyalty bonus gems in the last box on the perks page ?
Anyone know when do they give us these gems
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Official comment
The Gems should have actually been deposited in your account when the other season vault awards were handed out (at the start of September). Unfortunately, the messaging to tell you that had happened seems to not be working at all - so naturally you did not feel like you received anything. Sorry about that. We should have the messaging fixed by next month. But the Gems should be in your account now. If you are unsure if that's actually happened please email support@casinoworld.com and they can check your Gem history to confirm that.
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HAVEN'T A CLUE. 2ND MONTH AND NOTHING!
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Same here Nothing. wonder whats going on.
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There sitting in the perks box yet to be released like the rest was this morning
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Yep still i like to have those in my account.
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They are still in my perks and not in my account
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It looks that way, but that's actually because you've already qualified for this reward for next month too. Because you're still a VIP.
It's not the clearest display, but you should have received what you are due. And you'll earn it again next month if you keep being VIP.
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I got 275 last month why hasn't the 300 been put into my gems and it say 14 month VIP loyality reward ?
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300 is the amount you will earn next month (if you remain a VIP). 275 will have been the amount from the previous month (which is no longer shown in your vault).
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I have 6 months of VIP loyalty rewards and it says 125?
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Yes it goes up each month until it reaches some cap.
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