treasure box locks up when getting free coins and charms
-
This is also happening to me
0 -
Me also I reported to CW but I haven't heard back. They should give the items we are missing
0 -
It's been happening for a few days now and when it doesn't freeze you don't get the charms, whether you click the box to collect or manually collect!
0 -
CW should ow charms as the past few I've attempted to collect were not put in my available charm list. Would suggest to collecting your charms until this issue is fixed.
0 -
My game window freezes up when i try to use the auto collect for more than 10 charms available. I then have to refresh the game screen and check to see if i got the charms or not.. this is totally annoying. this started happening a few days ago and happens every single day that i have more than 10 charms to collect at one time from my city
0 -
Thanks for letting us know. I've sent the issue to our teams to investigate.
0 -
I have the same issue too. When I start to collect prizes it freezes up.
I have to shut down the game and restart it.
0 -
I haven't been able to collect my charms from my city. Page freezes up.
0 -
Our teams were able to resolve the error with the City freezing up while collecting prize boxes. If you are still experiencing issues from there, please let me know.
0
Post is closed for comments.
Comments
9 comments