Bug in Party room when purchasing a charm
this has happened a few times in the last 2 months I was dismissing it as a glitch in the system.
When I go to purchase a charm your site boots it down a row to the more expensive charm so today instead of the strawberry charm your site made me pay for a lobster charm leaving me with just 5 gems left to spend in party room. In past instead of martini charm it chose the cigar charm 🤔😐
this isn't too much of an issue if I have loads of gems to spend but when I'm low I need to budget for the party rooms so I can at least buy one charm per party.
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Does this happen at random, or do you see this happen with a couple of parties at a time?
Does refreshing Casino World seem to help at all?
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it seems random, but could also have a few parties at a time where it happens.
I only have a few gems so cant test it to see if it happens when i refresh atm
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This happened to me twice in the last week or so. Just figured I must have been careless, and didn't realize it was a glitch until I read this post. The first time I don't remember what I was trying to buy. It would have the second charm from the left in the first row...probably a martini. The second time it was definitely bbq chicken. Both times I got a cigar. This happened at least 5 days apart. Can't remember exactly because I didn't pay attention the first time, since I thought it was my fault.
Second time was yesterday. I don't remember seeing the msg to accept the charge when the glitch happened. I'm sure if I saw I was buying a much more expensive charm than I meant to I wouldn't have approved it. Can't say for sure though, because sometimes it gets pretty hectic when gifting is going quickly, especially yesterday during the Turbo meter promotion.
I'm still relatively new here (playing on CW less than 60 days), and even though I'm VIP I don't have a lot of gems. Both times this happened, I was already pretty low on gems, so it was really upsetting.
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Thanks for letting us know. We'll keep an eye on this and see if we're able to experience the same issue.
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Samantha, it happened again today when I was trying to buy strawberries at a party, but the message kept telling me I was buying lobster. I keep a close eye on my party charm buys since I had this problem awhile ago with beer and cigars that I posted about above. It has reoccurred a couple more times since then, although I hadn't said anything about it. I try not to ok buying the charm unless the message tells me that it's the correct item, but sometimes in the heat of a fast moving party, the error slips through.
Today the party's pace was slow, so I was able to play with it for a bit, and discovered that in order to actually buy strawberries I had to click my mouse at the top edge of the oval where it shows the cost of the item. Clicking in the center or near the bottom edge of the strawberries' cost oval gave me lobster instead (I didn't go through with any of those purchases).
It reminded me of the old days (early 90's) at the Indian casinos in my state. They had touch screens that would often have this same type of problem. Had something to do with the screens being out of alignment, I think, although that shouldn't be the case here, but same type of issue.
Hope this helps your team find and fix this problem. It's annoying, and as noted by OP, some players can't afford a costly mistake like this, especially when it's not their fault.
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Do you possibly have your zoom settings set to anything other than 100%? This can be found in the settings of your internet browser.
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