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monthly dues; where to buy

Comments

8 comments

  • Tickle

    There really should be an easy to find join button.

    If you go to your challenges page and then click on rewards there should be prizes on the top that you can only collect as a VIP. If you click on one of them it will take you to the join page.

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  • Samantha

    Click Buy in the upper right corner of the screen. This will open the Purchase Screen, and you can click on the Membership tab at the top of the Purchase Screen to purchase the membership.

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  • Tickle

    There is no membership tab now on the buy page, it's gone. I used to be able to click on "Get VIP" on the rewards road, that doesn't work anymore either, just takes me to the buy gems page.

    I still have the VIP icon next to my name at parties but don't have access to VIP rewards and can't renew. I was going to go to settings and cancel to see If that would let me renew but then I'll probably lose the loyalty perk.

    This really shouldn't be this difficult to give you people my money.

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  • Samantha

    The VIP Bonus has been updated so it will no longer reset if you repurchase the membership after canceling. 

    If you're still using a prepaid card for your membership, the automatic renewals will not process properly. Prepaid cards do not allow automatic renewals, so you would need to cancel your membership each month and repurchase on the first day of the month. 

    If you would prefer to not cancel your membership each month, you would need to switch your payment method to a credit card or PayPal.

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  • Tickle

    I tried cancelling but still had no join option visible. Even though VIP has expired the settings page says it expires on July 1st so maybe that's the problem?

    Just looked again now. Now the membership option has reappeared on the buy page. I clicked join and it says "you are already VIP, are you sure you want to buy?".

    Hopefully it fixes itself tomorrow.

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  • Tickle

    Okay, got a message saying VIP had expired and was able to renew. Now it won't let me collect the rewards that I've already passed on the road. Hopefully it fixes itself tomorrow.

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  • Love my husband

    Wait a minute. If I cancel my membership everything I have already paid for goes away? or just fromm that moment on that i cancel?

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  • Michael B17

    once you have won or own something it stays whether your a vip  or not.  you just wont get as good prizes on the challenge road  and perks anymore

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