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Can't open site on phone anymore

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11 comments

  • MARIA4257

    same on my phone

     

    0
  • Samantha

    If you're playing on an Android or iOS device, you will need to download the mobile app in order to play on a mobile device. 

    If you're on a Kindle or other Amazon device, our teams are working on getting the browser version back up and running since there is no mobile app for these devices.

    -1
  • Tickle

    I really don't understand why you are forcing people to install the app, the site worked perfectly fine through the mobile browser. Why not just do like every other site, have it prompt to install the app but leave the option to say no and continue with the browser?

    Is there some benefit to CW for people to use the app only?

    1
  • Dougaroo

    We are trying to move new players over to the mobile apps as ultimately that should be a better game experience for most people. But if you still prefer to use a browser on your phone you should be able to do so if you go to:

    https://casinoworld.com/fx/indexHTML5.jsp

    rather than the usual https://www.casinoworld.com.

     

    -1
  • Tickle

    Thanks for the reply Doug.

    That URL still redirects to
    https://casinoworld.com/fx/forceCordovaUpdate.jsp?forInstall=true
    Then it goes to the play store.

    Do you have a different link?

    0
  • Dougaroo

    Sorry it looks like the link I posted wasn't quite correct.

    Can you try:

    https://casinoworld.com/fx/indexHTML5.jsp?html5mobile=1

    instead please?  It should skip the redirect to the app store.

    0
  • Tickle

    That worked perfect, thanks Dougaroo.

    0
  • tine11

    Hi everyone, I was using my Kindle to play on CW until yesterday (9/8/2022) while playing I got a message to reload the page when I reloaded the page I was redirected to Google Play. I cannot access CW from my Kindle I hope you get the browser version for Kindle back up soon. Thank You Tine 11

    0
  • Tickle

    Well it did work but not anymore.
    It prompted me to log in again, when I put in the user/pass I got an error and then a prompt to reload which takes me right back to the play store again.

    This is really frustrating.

    0
  • Dougaroo

    Sorry about that Tickle. It looks like the URL needs to include www for login to work so really it's

    https://www.casinoworld.com/fx/indexHTML5.jsp?html5mobile=1

    Apologies for all this confusion.

    0
  • Tickle

    That seemed to work, appreciate the follow up, thank you.

    0

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