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  • How Does My City Work?

    As you play Casino World, you'll receive Lifetime Rewards based on how many Coins you've earned in the game. With Lifetime Rewards, you'll receive extra buildings to place in your City. Your buildi...

  • Why Am I Losing All of a Sudden?

    In general, as players get more Coins, they tend to start betting larger amounts and the results are, inevitably, losing more than they did when they were betting less aggressively. Many players sp...

  • Casino World VIP Membership

    Activating the VIP Membership Casino World VIP subscriptions are found by clicking the Buy button in the upper right corner of the game. If you are currently in a game, click on Casino World in the...

  • Party Passes | How to Get Them and How to Check Your Total

    Party Passes may be used in place of Gems to pay for Casino World Charm Parties.  Passes are most often given as gifts but can also be collected through the Treasure Box and games like Sea of Riche...

  • How to Host a Charms Party

    To host a Charms Party, follow the steps below:   1. Click on the Parties tab at the top of the screen. If you are in game, click on Casino World in the upper left corner of the screen, and then cl...

  • Casino World | FlowPlay Support Phone Number

    Casino World's customer support phone number is 1-877-356-9752. Our hours are Monday - Friday from 9AM-5PM, Pacific Standard Time.

  • Code of Conduct

    We do not get involved in disputes between players. If you believe another player is violating the Casino World Terms of Use, please report the problem to us using Casino World's built in Report Fe...

  • Dragon Mahjong Guide

    How to Play Click on pairs of matching tiles to clear them from the board. The tiles cannot be blocked on the right or left side, and they cannot have tiles sitting on top of them.   Tip: The level...

  • How Party Pass Credits Work

    Casino World Charm parties are the best deal in the game for Charms/Coins. Players who don't take advantage of the party system are missing out, so we strongly advise all players to use their Party...

  • Jewels of Osiris Boosters Guide

    There are several Boosters to help increase the Coin Payout in Jewels of Osiris, and there are unique ways to earn them while playing.   Boosters to Earn   Shuffle: This Booster will shuffle all t...